Accessibility – our approach
Accessibility isn’t an afterthought or a legal checkbox at Stomach Cancer UK; it’s part of how we show respect for every patient, carer, and professional who uses our site.
We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1/2.2 AA standard, recognised as best practice under the UK Equality Act 2010.
Accessibility is built into our design, content creation, and testing.
- We design and write with inclusion in mind from the start.
- We regularly review our website using both automated tools and real-world feedback.
- We act quickly when issues are found.
- We welcome feedback from anyone who encounters a barrier.
Our goal is to make sure our content works across modern browsers, devices, and assistive technologies. If you use an older browser, some layouts may not display optimally, but core content should remain available.
Information in other formats
We write in plain English and explain medical terminology wherever needed.
If you need information in an alternative format, such as large print or easy read, please get in touch with us and we will do our best to meet your needs.
Contact us at [email protected] or 0300 030 0689 to request an alternative format.
We’ll respond within seven days and work with you to find a solution.
Website features
- Text: Readable fonts, strong contrast
- Images: Images include ALT text for screen readers.
- Video & audio: Captions or transcripts provided where possible.
- Navigation: Clear headings and labels support keyboard and screen-reader navigation.
- Compatibility: Designed to be accessible with screen readers, voice recognition, and browser zoom tools.
Known limitations
We know that some parts of our site are not yet perfect:
Older PDF documents may not have full tagging or logical structure.
- Some interactive elements may not yet be fully optimised for keyboard navigation.
- A small number of images may contain text.
- Some colour combinations or contrast levels may need improvement
We are actively resolving these and can offer accessible alternatives (such as HTML or Word versions) on request.
Browser support
We aim to support the latest versions of major browsers:
- Google Chrome: Regularly updated; we support the most recent version.
- Safari: Version 18 and above.
- Microsoft Edge: Version 133 and above.
- Mozilla Firefox: Version 135 and above.
Please note that Internet Explorer 11 is no longer supported due to Microsoft’s discontinuation. We recommend using the latest version of your browser for the best experience.
Tips that may help you
You can adjust your device or browser settings to improve readability and comfort:
- Increase text size (press Ctrl + or Cmd +)
- Change colour and contrast settings
- Use built-in screen readers or voice control
- Try a dyslexia-friendly font such as OpenDyslexic
- See AbilityNet – My Computer My Way for personalised guidance
Reporting accessibility problems
If you have trouble using our website or materials, or have suggestions for improvement, please contact: [email protected]
We will acknowledge your message within seven days and work to resolve the issue.
If you are not satisfied with our response, you can seek further advice from the Equality Advisory and Support Service (EASS).
External resources
You may also find these resources helpful:
Our ethos
Accessibility is part of our core belief: everyone deserves equal access to information that could change, extend or save their life. We design and write so that clarity, dignity, and equality run through every page, because accessibility isn’t just about technology, it’s about respect.
Policy last reviewed: 30th November 2025. Next review due: 30th November 2028.